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My greatest joy is working in service of talented designers, writers, and researchers who are striving to be their best.

Download my resume

I'm passionate about creating digital products and inspiring creative talent to achieve goals they thought were unattainable.

 

My expertise is in design and digital experiences. While I do have deep expertise, my drive to learn keeps my skills current and adaptable. I believe our capacity to adapt is the essential priority. How do great teams adapt? They have to be fit for today's pace of change.

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A healthy design team doesn't create waste. They find what works, like repeatable processes. They don't get distracted by wiz bang things. They master the basics and solve the right problem. Healthy design teams aren't sloppy. They efficiently uncover unmet needs, objectively design and test the solutions, and resolutely measure and optimize for growth.  

 

That said, even the best talent can drift if they don't have the right leader. Healthy teams thrive with leaders who are people-people, purpose driven, focused on the essential, and have fun. And, they flourish with leaders who have the stamina to build relationships and collaborate across functions or business units.

 

Healthy teams and great leaders create better products. They satisfy consumers. And, they make businesses more money.

Capabilities.

  • Executive Leadership

  • Design Operations Management

  • Creative Direction

  • Workshop Strategy Planning and Facilitation

  • Design Strategy

  • Interaction Design

  • Interface Design

  • Product Strategy

  • Product Management

  • Transformational Change Management

  • User Research

Deliverable examples

  • Experience strategy, flows, and wireframes

  • Interaction design specifications

  • Performance reviews and improvement plans

  • Generative ux research (e.g. contextual inquiry)

  • Evaluative ux research (e.g task-based usability)

  • C-Suite Quarterly business reviews, budgeting

  • Design strategy and operations management

  • User Scorecard, KPI Dashboards

  • Product roadmap planning and execution

  • Customer advisory trends, insights, priorities, roadmap feedback

  • Information architecture

  • Design solution specifications

  • Service design blueprints

  • Brand strategy briefs

  • Design thinking workshops plans, materials, facilitation, and read-outs

Industries served

  • Banking and Financial Services​

  • Consulting

  • Digital Publishing

  • Education

  • Entertainment

  • Pharmaceutical

  • Health Care

  • Legal Services

  • Retail

  • Sports

  • Social Networking & Game Design

  • Telecommunications

  • Transportation

  • Web Services

Achievements

  • 2015 IABC Gold Quill - Merit Award winner

  • 2014 CXPA - Innovations Award Winner

  • 2009 Webvisionary Awards Finalist; Entertainment Category, Social Facebook Game

I LIVE IN LAKE OSWEGO, OREGON.  MY MOBILE IS (503) 957-9544

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